Frequently Asked Questions

Learn more about our employee training courses with our FAQs

Check our training FAQs below to find out answers to common questions on our employee training courses and regulation. Please choose the section relevant to your query.






Can I get out of a MEWP at Height?

Mobile elevating work platforms (MEWPs) are specifically designed to lift people to a position where they can carry out work from the work platform and then return to ground level. They are not intended for the transfer of people from one level to another or exiting the work platform at height. 

Exiting the platform at height may only be undertaken after a rigorous risk assessment has been carried out that justifies this practice as the safest way of carrying out the required work tasks. 

Guidance on the risk assessment required is given in the British standard BS 8460:2005 Safe Use of MEWPs – Code of Practice. In addition, guidance specific to exiting the platform at height in arboriculture is given in Safe Use of Mobile Elevating Work Platforms (MEWPs) in Arboriculture. 

Daily Check sheet for MEWPS (Pre-Use Inspection)

MEWP for Managers courses run onsite, min of 4, max of 10. Please ring for cheapest price. A daily check sheet for use of an Operator prior to the use of a MEWP can be found here:

How do I renew my MEWP Licence/PAL card?

In order to renew an PAL Operators Licence a candidate must:
  • Successfully complete the IPAF Renewal Theory and Theory Test
  • Successfully complete the practical test for each category to be renewed
  • Have a filled out Log Book with at least 60 entries over the last five years (10 of which must be in the last year)
  • Have a current Licence for the category/s to be renewed. (not expired)
PAL card and Log Book filled in must be produced on the day of the course.
Phone one of our customer service team on 01328 849097 or email admin@safetrainingservices.co.uk for any additional information cost and availability.

I do not hold a in date IPAF Card .Can I still take the PAL+ course?

No, you must first take the PAL operator course, and if successful, take the optional, additional PAL+ course on another day. 

Please be advised that taking the PAL operator and PAL+ courses back to back may not be suitable for inexperienced operators. The PAL+ course is targeted at trained operators working in challenging environments. To ensure that candidates get the most out of the PAL+ course, sufficient experience in operating equipment is required. 

Contact one of our customer service team on 01329 849097 or email admin@safetrainingservices.co.uk for availability and a quote.

IPAF On-site requirements

What parking is there on site for the instructor? 

Training room should be 15m2 or 2.5m2 per person, whichever is larger. 240 volt power supply, table for instructor to set up projector, laptop and screen or wall suitable for projection. Adequate ventilation/heating, adequate seating and desk space for each candidate. Pens and paper. Toilet facilities. Refreshments for candidates and instructor. 

You will need to supply suitable and sufficient equipment/machines with a current  LOLER certificate for the MEWP. Has the MEWP been checked by a competent person to ensure it is physically sound and operates correctly? Has the MEWP been checked to ensure the platform is free of debris and, controls panels checked to ensure that they are legible? Make sure the MEWP is fully charged/fuelled and keys are available. Is the manufacturer's instruction manual present with the MEWP? 

Are there suitable harness anchor points on the MEWP? 

Do you have an area for the practical training? (This should be adequate for training on most MEWPs). The middle of this practical area should have a minimum radius of 75% of the maximum operating envelope of the specific machine used and should be suitable to allow for the Operator Practical Test Routes, as shown in Section 4 of the IPAF MEWP Training manual, to be completed. The area must be cordoned off from pedestrian/vehicular traffic, plus a suitable workface target at a minimum of 75% of MEWP maximum platform height. Area must be free of debris and overhead  hazards. Must be available for the whole afternoon without interruption and be quiet so the instructor can be heard. 

Home address, email address, date of birth, any previous PAL card. 

Warm clothing, gloves, hard hat, safety boots, full body restraint harness and lanyard 
(course dependent). 

A risk assessment will need to be carried out with particular reference to the ground  
for the practical training area against: maximum working mass/maximum point pressure/distributed Load (whichever is relevant) of the MEWP to be used. Nearest first aid unit must be identified. 

Rescue Plan for MEWPS

A comprehensive generic rescue plan is available on the IPAF website:

What fall protection do I need in a MEWP?
Boom Type Platforms

When working from a boom type Mobile Elevating Work Platform (MEWP), it is strongly recommended that a full body harness with an adjustable lanyard be used to provide work restraint. The lanyard should be adjusted to be as short as possible and may contain an energy absorbing device.
This includes Static Booms (1b) and Mobile Booms (3b).

Vertical Lifts

It is not normally necessary for personnel working from a vertical lift to wear fall protection equipment, other than in exceptional circumstances.
This includes Static Verticals (1a), Mobile Verticals (3a), Push Around Verticals (PAV) and Mast Climbing Work Platforms (MCWP). The need for a fall protection system will be the outcome of a job specific risk assessment undertaken prior to work commencing and taking into consideration the manufacturer’s operators’ manual.

What is PAL + ?
We run PAL+ Courses for Boom type platforms regularly at our centres ring 01329 849097 or email admin@safetrainingservices.co.uk

PAL+ is an optional, additional one day of category-specific training aimed at operators working in higher risk or challenging environments.

What is in the PAL+ syllabus?

PAL+ includes a short, compact theory session and focuses on practical training, using large machines such as a scissor lift with a minimum of 10m working height and a boom with a minimum of 15m working height. For example, one practical exercise focuses on work in confined overhead spaces; another practical exercise involves driving the machine on challenging terrain. Candidates have to complete a theory test, a practical test and an individual interview.

What qualification does the course lead to?

Upon successful completion of the theory test, practical test and interview, operators will have the relevant categories added to their PAL Card, e.g. Static Vertical (1a+), Static Boom (1b+), Mobile Vertical (3a+) and Mobile Boom (3b+).

For more information visit http://www.ipaf.org/en/training/palplus/

Who should take the PAL+ course?

The course is aimed at trained operators who work in higher risk or challenging environments, e.g. steel work, work in confined overhead spaces, work on challenging terrain. PAL+ training is open to operators who hold an existing PAL Card qualification in the relevant category.

Net riggers and steel erectors working on UK Contractors Group (UKCG) sites must hold the PAL+ qualification from 31 October 2013

for additional information visit http://www.ipaf.org/en/training/palplus/

Please phone for a quote courses are run at our training centre in Hampshire and Wales 08006226457

Driver CPC

Are Lorry Mounted MEWP's exempt from Driver CPC?

The Drivers’ Certificate of Professional Competence (CPC) applies to all professional drivers of trucks over 3.5 tonnes, buses, coaches and minibuses, i.e. all category C and D licence holders. It does not apply to vehicles below 3.5 tonnes, but it potentially affects users of truck and van-mounted mobile elevating work platforms (MEWPs) over 3.5 tonnes.
In addition to a driving licence, LGV (large goods vehicle) and PCV (bus or coach) drivers who operate professionally will have to hold a Driver CPC which is renewable every five years.

The Driver CPC implements the European Directive 2003/59/EC, which is designed to improve the knowledge and skills of professional LGV and PCV drivers. There are two parts to the certification:
  • New drivers must achieve the initial qualification along with their driving licence in order to operate professionally. 
  • All professional drivers must undertake periodic training of 35 hours every 5 years.

The Driver CPC has been in force from on 10 September 2008 for PCV drivers and on 10 September 2009 for LGV drivers.

First Aid

How many First Aiders do I need?
Please see the following link for guidance from the HSE:

Can you prove employers due diligence for First Aid Training
The First Aid Industry Body-Information for Employers

As of 1st October 2013, The Health and Safety Executive (HSE) ceased providing the monitoring of First Aid at Work (FAW) and Emergency First Aid at Work (EFAW) Training. The Health and Safety (First Aid) Regulations 1981 will still remain and the requirement for Employers to conduct a risk assessment to determine the number of trained First Aiders will still exist. 

The First Aid Industry Body (FAIB) has been set up to fill the void created by HSE withdrawing from the Approvals system and give a direct alternative to the Ofqual/SQA system. HSE have provided guidance for Employers and Guidance on the Regulations and state:

"The guidance however does not PROMOTE, RECOMMEND or SUPPORT any particular option. It does not comment on the quality of individual training courses or the service provided, nor does it provide an assessment of the quality assurance systems or any provider or class of provider".

HSE recommends that when selecting a Training Organisation, Employers should carry out due diligence to ensure that the organisation selected is suitable. 

FAIB has been created by Ian Kershaw MBE, who previously Managed the First Aid Approvals and Monitoring Service of the Health and Safety Executive (HSE) from 1995-2007 and will be operated through an Advisory Panel of Democratically elected people from within Training Organisations who are experts in the First Aid Training Industry.

FAIB will be run for the First Aid Industry by the First Aid Industry. The advantages of selecting a company to deliver your first Aid Training which is regulated by the FAIB are that;

  • FAIB have set a minimum standard for approval of Training Organisations which is higher than that required under the HSE system.
  • By selecting a Training Organisation registered through FAIB you can rest assured that the DUE DILIGENCE checks as required by HSE have been conducted by FAIB
  • FAIB will strongly recommend that an Independent Assessment is still continued on First Aid at Work courses.
  • Training Organisations registered through FAIB agree to undergo regular inspections to ensure that standards are being maintained.
  • In many cases, the Inspectors carrying out monitoring visits on Training Organisations are the same Inspectors who previously carried out the visits for HSE.
  • Any Training Organisation operating through FAIB will risk loosing their approval, if they fail to maintain at least the minimum required standards.
  • In order to maintain standards, FAIB is externally monitored and must provide evidence on a regular basis to show they are continuing to offer a level of service which will provide employers with the assurances they require.
  • Membership of FAIB is clear evidence that the Training Organisation has agreed to work to set Administrative Standards.
  • FAIB is probably the only TOTALLY INDEPENDENT Body in the First Aid Industry and as such does not offer training and consequently there is NO CONFLICT OF INTEREST.
  • FAIB Members will be listed on the FAIB website on a geographical basis which will make it easy for Employers to find registered Training Organisations.
  • The costs for Training Organisations to become Members will be kept to a minimum which should mean that costs to you the Employers will not have to be increased.    
Where you see the FAIB logo and the Quality Care Academy Logo you can be sure that the Training Organisation has undergone rigorous testing to show that they are capable of delivering your training to the highest standards.


Can I get a grant for training?
If you are a CITB registered Company you can qualify for grants that may be more than you have paid for registration.
follow the link to find out how:

Do you do Training on Saturdays?
Yes we do train on Saturdays at our Hampshire training centre with no extra costs involved.
Please visit our bookings page or ring one of our helpful customer service team on 01329 849097 or email admin@safetrainingservices.co.uk

Do you have a Van Vehicle check list?
Yes VOSA have a best practice guide:

Safe Training Services are accredited with the FAIB, IPAF and are on courseplus+. Employee training courses for businesses in Hampshire. 

Call 01329 849 097
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